Assessor Resource
PSPWPR503A
Apply workplace relations dispute-resolution procedures
Assessment tool
Version 1.0
Issue Date: April 2024
In practice, people responsible for applying workplace relations dispute-resolution procedures may be working as a:
researcher or advisor in an advisory organisation
workplace relations inspector or investigator
senior human resources officer with responsibility for compliance with dispute resolution
This unit covers the competency required to resolve or advise on the resolution of workplace disputes by applying workplace relations dispute procedures that comply with relevant legislation. It includes identifying and clarifying workplace disputes, selecting and implementing resolution processes, and reporting on and evaluating the effectiveness of processes used.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
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